1st Advantage Federal Credit Union in 5003 West Mercury Boulevard

Customer Reviews about 1st Advantage Federal Credit Union:

• ★ ☆ ☆ ☆ ☆
  Unreasonable and ludicrous title release policy!! I am not a customer and never will be now. I purchased a vehicle from one of their customers who had a loan on it at this bank. My bank, not me... my BANK sent them a check to pay off the loan. Again, not a personal check but a check from my BANK itself. Still, they insist on sticking to their ridiculous policy of a 10 day hold before releasing the title to me. A 10 day hold AFTER the check clears is what I was told. Why? Maybe they think a major nationwide bank is going to default on their own check?? Now, the vehicle I purchased will sit in my driveway for over 2 weeks because of 1st Advantage FCU's inability to "think outside of the box". Their account representatives are robots who can't think critically and objectively, only restating policy that was probably made to protect this "small town" bank from PERSONAL checks bouncing. Thanks for the inconvenience!! I guess I'll just walk to work everyday since the vehicle is illegal to drive until you satisfy your Neanderthal-based 10 day hold policy and give me the title so I can get it registered in my name. I wonder if you even have the legal right to HOLD something that no longer belongs to you once the check clears and it is paid for? Hmmm... maybe I'll consult an attorney on that. I suggest you send me the title ASAP and bypass the policy you created and have the power to override.
  By RickyRachel Putman, September 13, 2017
• ★ ★ ★ ★ ★
  I love my bank and I most definitely love Amber and Ikeya! They're the best!
  By Jessica Singleton, April 06, 2017

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About 1st Advantage Federal Credit Union in Newport News